Pricing

Pricing FAQ

• Is the Free plan really free?

  Yes. It is the default plan for every organizer account: no credit card is required and there is no time limit. It includes one active loto per calendar year (prizes, cards, games and draws), the LotoAsso Live draw software and the Scan and Play apps. A Free account creates one association, and can join others with their invitation code. You can create as many lotos as you like and list them in the calendar. You choose which one is active: the year's other lotos are paused (prizes, cards, games and draws locked, data kept). You can switch the active loto as long as it has not taken place. To unlock another loto that year, buy it a Loto Pass, or upgrade to Pro.

• How does the Loto Pass work?

  The Loto Pass is a one-time payment of €14.90, with no subscription, made from the loto's page in the portal. It unlocks that loto (prizes, cards, games and draws), even if this year's free loto is already used, and adds the Finances module and no ads for that loto, for you and for your players in LotoAsso Play. It applies to every member of the association, not just the person who buys it, and has no time limit. The invoice is emailed right after payment.

• How long does the Loto Pass last?

  It has no time limit: the loto stays unlocked and keeps its benefits (Finances, no ads on this loto), before and after its date. Record the last expenses and produce the report for your general meeting whenever you like. The Pass can be bought at any time, even after the loto.

• Loto Pass or Pro: which one should I choose?

  The Pass suits associations that run one or a few lotos a year: you only pay for the lotos that need it, with no commitment. Pro suits hosts and very active associations: unlimited lotos, several associations, Finances on every loto, white label (cards and projection screen) and priority support. With Pro, you never need a Pass.

• What if my loto is postponed or cancelled?

  Postponed: the Pass follows the loto. Cancelled: contact us before the planned date and we will move the Pass to another loto of your association.

• Can I upgrade to Pro mid-year?

  Yes, at any time, from this page or from the portal (“Free plan · Upgrade to Pro”). The Pro plan is active as soon as payment goes through: all your lotos become full, including those already created, and your data is kept.

• Monthly or annual: what is the difference?

  Both options include exactly the same features. Annual billing costs less than twelve monthly payments: the saving is shown on the Monthly / Annual toggle. Monthly suits a busy loto season; annual suits associations that organize all year round.

• Can I cancel my Pro subscription at any time?

  Yes, there is no commitment. You cancel in a few clicks from “Manage subscription”, with no fees and no questions asked. Cancellation takes effect at the end of the current period: you keep every Pro benefit until the renewal date (end of the month or year already paid), then no further payment is taken. The current period is not refunded pro rata.

• What happens to my lotos if I go back to the Free plan?

  Nothing is deleted: associations, lotos, prizes, cards and draws stay saved. For each year, the active loto stays full (the one you chose, otherwise the first one created), as do lotos with a Loto Pass; the Prizes, Cards, Games and Draws modules of the other lotos are simply locked, and unlock with a Loto Pass or if you return to Pro. Ads reappear in the portal (never in LotoAsso Live) and the LotoAsso branding comes back on printed cards. Data from the Finances module (entries, receipts) is kept as well: the module becomes available again with a Loto Pass or as soon as you switch back to Pro.

• How does payment work and where are my invoices?

  You pay by card on Stripe, a secure payment platform: LotoAsso never sees or stores your card details. For a Loto Pass, the invoice is emailed right after payment. For Pro, from “Manage my subscription”, you can download your invoices and change your card whenever you like.

• Do players have to pay anything?

  No. The loto calendar, the player account and the LotoAsso Play app are completely free for players, whatever the association's plan. With a Loto Pass or the Pro plan, your players also see no ads in LotoAsso Play.